We're here to help
Satisfaction is important to us! Use the links below to email us your questions about online orders, store experiences, returns & exchanges and more.
Contact Total Merchant Services
For New Customer or Question about Service call 212.643.9009 212.643.9009: Our sales representatives can help you with questions about our services and products.
Mail: 260 w. 35th street, suite 703, New York, NY 10001
For Customer Service call 888.848.6825 888.848.6825: Our representatives can help you with questions about transfers of money into your designated checking account, monthly statements, chargeback and retrieval requests, and other issues that face merchant account holders every day.
For Terminal Help Desk Support call 888.848.6825 888.848.6825: If you have any questions about your credit card terminal, need to schedule telephone training, need to replace equipment, or need supplies, our terminal help desk is here 24/7 to keep your point of sale terminals up and running.